Terms and Conditions
Last updated: 1/27/2026
1. Acceptance of Terms
By accessing and using BioTrace ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
BioTrace is a health tracking application that allows users to record and monitor vital signs including blood pressure, heart rate, and glucose levels. The Service is provided for personal health management and informational purposes only.
3. Medical Disclaimer
BioTrace is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or tracked using this Service.
The health ranges and color-coded feedback provided by BioTrace are general guidelines only. Individual health needs may vary, and you should consult with a healthcare professional for personalized advice.
4. User Accounts
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
5. User Data
You retain ownership of any health data you input into the Service. We will not sell, rent, or share your personal health information with third parties except as described in our Privacy Policy or as required by law.
You may export or delete your data at any time through your account settings. Upon account deletion, all your data will be permanently removed from our systems in accordance with our data retention policy.
6. Data Processing & Storage Location
Your personal data, including health information, is processed and stored on servers located in the Republic of South Africa. By using this Service, you consent to your data being processed and stored in South Africa.
While BioTrace is not subject to the European Union's General Data Protection Regulation (GDPR), we are committed to providing GDPR-like protections for your data. This includes:
- The right to access your personal data
- The right to export your data in a portable format
- The right to delete your account and all associated data
- Transparent communication about how your data is used
- Secure storage and transmission of your health information
South African data protection laws, including the Protection of Personal Information Act (POPIA), govern the processing of your personal data within South Africa.
7. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit any harmful or malicious code
- Attempt to gain unauthorized access to the Service
- Use the Service for any commercial purposes without authorization
8. Limitation of Liability
In no event shall BioTrace, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
9. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
10. Contact Us
If you have any questions about these Terms, please contact us at support@biotrace.center.